Telecom Billing System Overhaul

A telecommunications provider needed to replace their outdated billing system that couldn't handle new service offerings, real-time billing, or provide accurate revenue reporting. The system was causing billing errors and customer complaints.

We built a modern, cloud-based billing and revenue management system with real-time rating, flexible product catalog, and comprehensive reporting. The system integrates with network elements for real-time usage tracking and supports prepaid, postpaid, and hybrid billing models. We implemented automated reconciliation and fraud detection capabilities.

• 99.9% billing accuracy achieved
• Real-time billing enabled for all services
• 50% reduction in billing-related customer complaints
• Automated revenue reporting reduced manual work by 80%
• Support for 20+ new service offerings
• System handles 10M+ transactions daily